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NHS App Now Tracks All Hospital Appointments
29 Apr
Summary
- Patients can now view all referrals and appointments via NHS App.
- Over two-thirds of hospital appointments are accessible.
- NHS App aims to reduce missed appointments and save staff time.
Patients across England now have direct access to their hospital referrals and appointments via the NHS App, consolidating care management into one convenient digital location. This significant update means roughly two-thirds of all hospital appointments are now viewable, with many patients able to reschedule or cancel them, a feature designed to decrease the number of missed appointments.
The NHS reports a substantial 93% increase in views for hospital appointments through the app over the past month, reaching 8.7 million views. Future enhancements planned for the NHS App include the ability for users to request follow-up appointments and access specialist care through the upcoming NHS online hospital service.
This digital advancement is a key part of the Government's 10-Year Health Plan, transforming the patient experience by harnessing technology. By reducing missed appointments, more patients can receive timely treatment, and vital NHS staff time is freed up to address waiting lists more effectively. The NHS App is central to shifting healthcare from analogue to digital, empowering patients with greater control.
The forthcoming NHS Online service will modernize healthcare delivery, offering triage and video consultations through the NHS App. This initiative aims to expedite specialist care by connecting patients with expert clinicians nationwide, ensuring faster access to treatments.
