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NHS App Boosts Patient Appointment Management
30 Mar
Summary
- New mobile app features allow digital appointment management.
- Humber Teaching NHS Foundation Trust is the first to test.
- Goal is to reduce missed appointments and improve waiting times.
Humber Teaching NHS Foundation Trust is set to become the first to implement advanced mobile app functionalities for patient appointment management. This pilot, supported by NHS England funding, will empower patients to book and modify appointments directly through their devices.
The new features also include appointment notifications, intended to decrease the number of missed appointments. This enhancement is expected to streamline the process of rescheduling and cancelling, ultimately contributing to reduced waiting times for all.
According to Lee Rickles from the trust, this digital integration is designed to elevate the patient experience. It will also furnish clinical staff with real-time information to enhance care decisions and delivery. The trust has embraced a digital-first strategy, aligning with the broader objectives of the NHS's 10-year plan.
