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Helpline Heroes: Saving Missing Children Daily
24 Nov, 2025
Summary
- Helpline staff offer calm support to children in crisis.
- The charity helps approximately 13 young people daily.
- A new service aims to provide nationwide support for children.
Helpline staff at Missing People offer a lifeline to children who are missing or contemplating disappearing, as well as their distressed families. These dedicated workers provide a calm and non-judgmental space for individuals in distress.
Their crucial work involves assessing safety, offering advice, and facilitating communication with families or authorities. Services like TextSafe also provide confidential support to young people who have received messages from the charity.
As part of a campaign to raise £165,000, the charity is launching SafeCall to offer free, nationwide support and safety for vulnerable children, addressing the ongoing issue of youth disappearances.
