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Maternity Unit's Comeback: From Crisis to 'Good' Care
29 Jun
Summary
- Maternity unit rated 'requires improvement' now deemed 'good' by watchdog.
- Increased staff, funding, and focus on patient needs drove improvements.
- Stillbirth rates reduced by 31% following enhanced care initiatives.

Queen's Hospital's maternity service, previously criticized for substandard and sometimes dangerous care, has undergone a significant transformation. After receiving "requires improvement" ratings from the CQC in 2021 and 2024, the unit has since made substantial changes.
These improvements include a 147-person increase in staff, leading to reduced delays in triage and improved care. The service now offers enhanced support for non-native English speakers and has seen a notable 31% decrease in stillbirths over the past year.
As of 2026-06-29T00:37:21+00:00, the unit is now rated "good" by the CQC, reflecting a "turnaround" from its troubled past. These changes have led to more positive patient experiences and fewer complaints, although ongoing efforts are needed to ensure all mothers and babies receive optimal care.