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Lost Hearing, Found Voice: A Fight for Connection
11 Mar
Summary
- US insurance denied essential hearing aids and surgery.
- Author learned ASL after losing hearing to COVID-19.
- Advocates push for US hearing aid coverage mandates.

In early July 2022, the author experienced sudden hearing loss due to a COVID-19 infection, leading to tinnitus and complete silence. This sudden change at age 56 transformed her life, making communication difficult with both hearing and deaf individuals. Initially using the term 'hearing impaired,' she later adopted 'hard of hearing' after learning ASL, recognizing that societal accessibility, not individual function, was the impairment.
Her insurance provider, UnitedHealthcare, denied coverage for $7,000 hearing aids and a needed Eustachian tube dilation surgery. This forced her to pay $2,699.99 out of pocket for less effective aids. The denial of surgery occurred minutes before it was scheduled, leaving her devastated and facing significant communication barriers as a single mother.
Unlike countries like the UK or Australia where hearing aids are covered, the US has no federal mandate. While over-the-counter options exist, they were insufficient for her level of loss. This lack of coverage contributes to social isolation and a 71% increased risk of dementia among those with hearing loss.
After switching to Fidelis insurance, she finally received coverage for both hearing aids and surgery, profoundly improving her quality of life. She began learning ASL with her partner and is exploring new AI-driven hearing aid technologies, though their high cost remains a barrier.
The author advocates for legislative change, including mandatory insurance coverage for hearing aids and assistive listening devices. She points to historical examples like Martha's Vineyard, which had integrated deaf and hearing communities, as proof that integration is possible. Embracing ASL and technological advancements can bridge the deaf-hearing divide, transforming deafness from an 'unsolvable' problem into one of choice.



