What are the CQC's findings about King Street care home?

The CQC found King Street care home inadequate for safety, caring, and leadership, with concerns about dignity, medication management, and emergency preparedness.

What does 'special measures' mean for the care home?

Special measures means the home is under close monitoring by the CQC to ensure residents are safe while significant improvements are made.

What improvements is Leonard Cheshire implementing at the home?

Leonard Cheshire is implementing staffing changes, new digital care plans, enhanced support, and extra training, with an interim management team in place.

Home / Health / Care Home Fails Safety Checks

Care Home Fails Safety Checks

19 Dec, 2025

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Summary

Nursing home rated inadequate for safety and care.
Inspectors found care plans did not reflect medicine needs.
The home failed to ensure dignity and respect for residents.

A residential care home has been placed in special measures following a critical inspection by the CQC, which found it inadequate in several key areas, including safety, care, and leadership. This marks a significant downgrade from its previous 'good' rating in 2018.

Inspectors identified serious concerns, such as leaders not consistently monitoring resident care, leading to outcomes that were not positive or consistent. Specific issues included a resident waiting over 20 minutes for support and a failure to always respect residents' dignity. Oversight of assessed needs and emergency protocols was also lacking.

The home's management has stated that "swift action" is being taken to implement improvements, citing challenges with staffing and recruitment since 2018. A new interim management team and additional support from senior staff are in place, alongside updated digital care plans and enhanced daily oversight.

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