How are AI scribes improving the patient experience at Hospital for Special Surgery (HSS)?

AI scribes at HSS are automatically transcribing physicians' conversations with patients, allowing doctors to see more patients per day and spend more quality time chatting with them.

What impact has AI-powered scheduling had at Saint Luke's hospital in Kansas City?

In 2021, Saint Luke's started using AI software to optimize operating room scheduling, which not only relieved the burden on staff but also reduced patient wait times and increased the total number of surgeries completed by 7%.

How can increased doctor-patient communication time lead to better health outcomes?

A Harvard Business School study found that when surgeons invested more time talking to patients before procedures, those patients experienced fewer complications and fewer hospital readmissions, with the potential to save $20,000 worth of complications over the next six months.

Home / Health / AI Scribes Revolutionize Doctor-Patient Interactions, Boosting Personalized Care

AI Scribes Revolutionize Doctor-Patient Interactions, Boosting Personalized Care

14 Nov

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Summary

AI scribes save doctors up to 4 minutes per patient visit
AI-powered scheduling boosts surgery capacity by 7%
Patients report improved experience with AI-assisted doctors

As of November 14th, 2025, AI is proving to be a game-changer in the healthcare industry, automating time-consuming administrative tasks and allowing doctors to focus on delivering more personalized, empathetic care to patients.

Many hospitals and clinics have already implemented AI tools to streamline their operations. For example, UC San Diego Health, Ohio State Wexner Medical Center, and Hospital for Special Surgery (HSS) are using AI scribes to automatically transcribe physicians' conversations with patients. Ohio State found that this technology saved doctors up to 4 minutes of note-taking per visit, a significant time savings given that many doctors can only spend 10-15 minutes with each patient.

The impact of these AI scribes has been profound. The Permanente Medical Group reported that its physicians utilized the technology more than 2.5 million times in a single year, eliminating nearly 16,000 hours of documentation time. Additionally, more than half of patients noted that the scribes improved their experience with their doctor.