Healthcare staff strike over overwhelming workloads.

Healthcare staff members belonging to Unison have initiated a 24-hour strike, protesting unsustainable workloads and severe staffing problems. The walkout, which began on Wednesday at 08:00 BST and concluded Thursday at 08:00 BST, affected services across Bath, Chippenham, and Swindon.

Staff expressed deep distress, with one former nurse sharing, "I go home and I just cry some nights" due to feeling ineffective. A significant 85% of Unison members voted in favor of the strike action, highlighting the widespread dissatisfaction.

A major point of contention is the recent introduction of a Single Point of Access (SPA) system in April. Employees report that this new system has created significant operational difficulties and a lack of structure, leading to increased stress and patient concern.

Many workers have left their roles due to the pressure. One senior community health navigator noted that issues were not being followed up, causing distress for staff and worry for patients. An occupational therapist, who resigned the day before the strike, cited six months of difficult decisions culminating in this action.

HCRG Care Group, a large private provider partnering with the NHS, acknowledged the challenges colleagues faced with the SPA service. A spokesperson stated that clinical care was not disrupted and that efforts are underway to improve staffing levels and address feedback, emphasizing that patient care remains the top priority.