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India's eSanjeevani: 500M Teleconsultations Milestone
6 Oct
Summary
- eSanjeevani service has successfully completed over 500 million teleconsultations.
- The platform offers services in 15 languages, including 14 Indian languages.
- Women constitute over 57% of eSanjeevani's total user base.
India's National Telemedicine Service, eSanjeevani, has surpassed an impressive milestone of 500 million teleconsultations. This significant achievement underscores the nation's commitment to leveraging digital technology for enhanced healthcare accessibility and affordability across the country.
The platform has demonstrated robust growth, particularly during the COVID-19 pandemic, by enabling remote consultations and overcoming geographical limitations. It currently supports a vast network of healthcare facilities and providers, facilitating an average of 2.5-3 lakh consultations daily.
Functioning in 15 languages, eSanjeevani is widely utilized, with a notable participation of women, who account for over 57% of its users. Citizens aged 46 and above, including senior citizens, also represent a significant user demographic, reflecting the service's inclusive reach.
Recent enhancements include the integration of an AI-powered Clinical Decision Support System and the Emergency Response Support System to bolster consultation quality and emergency healthcare linkages. The service is also expanding to offer specialist OPD consultations from premier government medical institutions.