Home / Health / Premium Dog Food Linked to Dry Eye, Recall Issued
Premium Dog Food Linked to Dry Eye, Recall Issued
19 Aug
Summary
- Dog food recall due to potential link with dry eye condition.
- Buckwheat ingredient identified as a possible cause.
- Company is reformulating recipes and offering full credit.
A subscription-based premium pet food service has initiated a voluntary recall for its fresh dog meals, excluding the Chef's Collection. This action follows a small number of reports linking the buckwheat ingredient in their meals to a potential adverse eye reaction, specifically a dry eye condition, in dogs. As of August 16, this issue has affected 0.1% of the company's customers.
The company strongly advises all dog owners to immediately cease feeding these products to their pets, irrespective of whether symptoms are present. They have also cautioned against feeding the recalled food to other animals or attempting to sell or donate it. To address customer concerns, the company is offering a free collection service for any unused portions of the recalled food and will provide a full credit to affected pet owners' accounts for their order.
Owners are encouraged to watch for symptoms such as excessive blinking, squinting, thick eye discharge, and persistent pawing at the eyes. The company is reformulating its recipes to remove buckwheat, intending to replace it with quinoa in future meal preparations. Customers can expect a thank-you gift in their next subscription box as a token of appreciation for their understanding during this reformulation period.
