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Dark Kitchens Boom: Hidden Takeaways Risk Public Health
31 Jan
Summary
- 15% of online food retailers in England are now dark kitchens.
- Dark kitchens lack clear definition, challenging regulators and food safety.
- Concerns rise over public health, food safety, and allergen cross-contamination.

A recent university study reveals that 15% of online food retailers in England are now 'dark kitchens,' also known as cloud, ghost, or virtual kitchens. These delivery-only establishments operate without customer-facing storefronts, presenting challenges for regulators and public health.
Researchers established the first industry-wide definition for these businesses: 'Technology-enabled commercial kitchen(s) operating primarily for delivery, to fulfil remote, on-demand, consumer online orders of food for immediate consumption.' This definition aims to bring these operations under clearer regulatory oversight.
Despite commercial advantages like lower costs, dark kitchens raise public health concerns. Their invisibility undermines planning policies designed to limit unhealthy food outlets near schools. Furthermore, multiple brands operating from a single kitchen space can obscure preparation environments, increasing risks for consumers with allergies or dietary sensitivities.
Consumer awareness of dark kitchens remains low, yet a significant portion expressed willingness to order from them if transparency is improved. The new definition and framework are intended to enhance regulation, inspection, and consumer understanding of this growing sector.




