Care Home Exits Special Measures Amidst Ongoing Concerns

The Amwell care home, located in Melton Mowbray, has been removed from special measures by the Care Quality Commission (CQC) following an inspection in January 2026. Previously rated inadequate in December 2024, and with standards found to have fallen in June 2025, the home has now shown significant improvements.

Improvements were noted in person-centred care, consent to care, and nutrition and hydration. Consequently, the home's overall rating has been upgraded to 'requires improvement,' with three of the five inspection areas now rated 'good.' Staff were described as kind and caring by inspectors.

However, the CQC highlighted that The Amwell still breaches regulations concerning safe care and treatment, and good governance. Issues identified include unsafe medication management and ineffective governance systems like audits. Clear roles and responsibilities among senior staff also need further establishment for improved consistency and communication.

The home stated it takes feedback seriously and has made significant improvements. It is committed to delivering high standards of care and has implemented an electronic medication administration system to enhance safety, with recent audits confirming its effectiveness.