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Care Home Concerns Persist Despite Improvements
18 Nov, 2025
Summary
- Infection control standards improved, but staffing levels remain insufficient.
- Significant internal environmental concerns still pose risks to residents.
- Care home owner has been approached for comment on the findings.
Inspectors have identified ongoing "significant concerns" at St Andrew's Care Home in Hawick, Scotland, despite recent efforts to improve standards.
While improvements in infection prevention and control have been noted, including a deep clean and clearer fire exits, inspectors found current staffing levels remain "insufficient" to meet residents' needs safely. Significant internal environmental issues were also highlighted, posing risks and compromising the dignity of the 29 residents.
The care home owner, Park Homes (UK) Ltd, has been approached for comment as a revised improvement notice was issued on October 31, with extended deadlines for certain requirements. Inspectors are urging a comprehensive renovation and upgrade plan.
