Home / Health / Birmingham Hospital Suffers Major IT Outage
Birmingham Hospital Suffers Major IT Outage
28 Feb
Summary
- An electronic patient record system at a Birmingham hospital trust experienced an outage.
- The system failure prevented checking patient results and ordering further tests.
- Contingency plans and paper records were utilized to maintain patient care safely.

An IT problem disrupted Sandwell and West Birmingham NHS Trust's electronic patient record system for several hours on Friday. This outage prevented resident doctors from checking patients' results and ordering further tests.
The trust stated that business continuity arrangements were in place to ensure patient care continued safely. Clinical teams operated established contingency processes, including the use of paper records where needed, to minimize service impact.
Technical teams were actively working to restore full system access as swiftly as possible. Patients were advised to attend their appointments as normal unless directly contacted by the trust.