How has the Flok Health app changed Annys Bossom's life?

Annys Bossom, a 57-year-old from Cambridge, lived with excruciating back pain for 25 years until she tried the Flok Health app in February 2025. After using the app's personalized video exercises for 3 months, Bossom's back pain was completely gone.

What impact has the Flok Health app had on NHS waiting times?

During a 12-week trial of the Flok Health app, waiting times for back pain treatment decreased by 55%, and 856 hours of clinician time was saved per month.

What makes the Flok Health app different from traditional physiotherapy?

The Flok Health app uses AI to provide same-day automated video appointments, personalized exercises, and constant feedback, unlike traditional physiotherapy where patients are often given a sheet of exercises and left to their own devices.

Home / Health / AI-Powered Physiotherapy App Transforms Lives, Slashes NHS Waiting Times

AI-Powered Physiotherapy App Transforms Lives, Slashes NHS Waiting Times

16 Nov

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Summary

Flok Health app provides same-day video physiotherapy appointments
Annys Bossom's 25-year back pain cured after using the app for 3 months
Waiting times for back pain treatment decreased by 55% during 12-week trial

AI-Powered Physiotherapy App Transforms Lives, Slashes NHS Waiting Times

In November 2025, a groundbreaking AI-powered physiotherapy app called Flok Health is making waves in the UK's healthcare system. The app, which provides same-day automated video appointments, has been trialed in Cambridge and Peterborough, where it has more than halved physiotherapy waiting lists.

One patient, Annys Bossom, 57, from Cambridge, lived with excruciating back pain for 25 years until she tried Flok Health in February 2025. Bossom's pain had worsened during the pandemic when she was working from home, and she had previously tried NHS physiotherapy with limited success. However, Flok Health's personalized video exercises and constant feedback loop helped Bossom become pain-free within 3 months.