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Whitstable Residents Face Water Crisis Amid Heatwave
28 May
Summary
- Thousands without water as reservoirs reach critical levels.
- Bottled water collection points overwhelmed by desperate residents.
- New partnership to oversee water resilience in Kent announced.

Thousands of people in Whitstable, Kent, are currently without tap water supply as hot weather has caused storage reservoirs to reach critically low levels. South East Water confirmed that approximately 8,000 customers were affected, with many seen queuing at bottled water distribution points. The company is urging customers to conserve water for essential uses only, such as drinking, washing, and cooking.
Supply issues are expected to continue intermittently over the weekend for Whitstable and other areas like Tankerton and Ashford, affecting thousands more customers. South East Water attributes the problem to extremely high demand and is working to replenish reservoir levels. This follows recent criticism of the company's leadership after previous widespread outages.
In response to ongoing water supply disruptions, Kent County Council has announced the formation of the Kent Water Resilience Partnership. This initiative aims to improve scrutiny of water quality and infrastructure, fostering collaboration between water companies, local authorities, and regulators to ensure better management and public accountability for water issues in the county.