Devon Libraries: More Access, Staff Cuts Spark Debate

Libraries in Devon are enhancing accessibility through the introduction of Open Plus technology, enabling patrons to utilize library services outside of traditional staffed hours. This new system allows individuals over 18, who are members and have completed a brief induction, to enter libraries using their membership cards and a PIN code. These extended hours, monitored by CCTV with emergency support, will be available at 12 libraries by March 2027, with Cullompton Library already implementing the service.

While Libraries Unlimited, the charity managing Devon's libraries, states this expansion aims to remove barriers and increase usage, a parallel staff consultation has sparked controversy. Local campaigners and some councillors are calling for greater involvement in this consultation, which is understood to involve potential changes to library supervisor roles. Libraries Unlimited has emphasized that the Open Plus initiative is distinct from the staff consultation and that staffed opening hours will not decrease, but rather library usage hours will increase.

Previous efforts to cut library opening hours in Devon were met with significant public opposition in early 2026, leading to the council abandoning its plans. Critics worry that reducing supervisor roles could impact essential community services and diminish the welcoming atmosphere of libraries, potentially leading to decreased footfall and risk of closures. The outcome of the staff consultation is anticipated later in October.