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CBSE Payment Glitches: Banks Tap to Fix System
27 May
Summary
- Banks will aid CBSE in enhancing payment protocols.
- Timely transactions and automatic refunds are prioritized.
- Excess payments for scanned answer sheets will be refunded.
The Education Minister, Dharmendra Pradhan, has mandated public sector banks to assist the Central Board of Secondary Education (CBSE) in upgrading its payment gateway system. This directive follows numerous complaints about glitches within the current system.
Senior officials from State Bank of India, Bank of Baroda, Canara Bank, and Indian Bank met with the minister to discuss improving payment infrastructure. The focus is on implementing advanced technical safeguards and real-time monitoring for smoother transactions.
Furthermore, CBSE will be refunding excess amounts deducted for Class 12 scanned answer book copies. Students who experienced incorrect fee deductions between May 21-22, 2026, will receive refunds via their original payment method.
In related news, CBSE has acknowledged discrepancies in Class 12 answer sheet evaluations and is providing corrected answer books. The verification of marks and re-evaluation window opens on May 26, 2026, and closes on May 29, 2026.
