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OSM Glitch: Human Error Blamed, Not System
18 Jun
Summary
- Scanning error blamed on human mistake, not AI or system.
- Coempt Edu Teck serves 35+ universities, processes 20 million answer sheets yearly.
- Company has over two decades of experience in examination solutions.
Coempt Edu Teck Private Limited has issued a clarification regarding On-Screen Marking (OSM) issues for CBSE Class 12 answer sheets. The company stated that a recent incident where a student received another person's answer sheet was a result of human error by the scanner and institution involved, not a technical fault in their system or AI.
The Hyderabad-based edtech firm asserted that its operations are secure and seamless, backed by over two decades of experience. Coempt Edu Teck processes approximately 20 million answer sheets annually for over 35 universities and institutions across India, offering services like digitisation and AI-assisted evaluation.
The company maintains it has a solid track record in OSM operations, quality, and data security. Investigations confirm that the scanning system was not at fault, reinforcing the conclusion of human error in the specific incident.
Coempt Edu Teck has been at the center of controversy due to glitches reported in the CBSE's Class 12 OSM system. The company assures its clients of complete security and compliance in its service delivery.
