Tunbridge Wells: A Week Without Safe Water

Residents of Tunbridge Wells have endured almost a full week without access to safe drinking water. A fault in the disinfection process at South East Water's (SEW) Pembury treatment works has rendered tap water undrinkable, necessitating a 'boil water' notice that is expected to persist until at least next Friday. While water is being supplied for non-potable uses like flushing toilets and showering, the lack of safe drinking water poses significant public health challenges.

SEW has acknowledged the recurrence of water quality issues, which led to the initial shutdown, and is working to resolve the problem. However, the extended interruption has severely impacted local businesses. Some owners have reported substantial financial losses due to spoiled stock and forced closures, with one cafe owner estimating a loss of up to £7,000. The situation has drawn criticism from local and national political figures.

The ongoing water crisis has not only disrupted daily life but also highlighted broader concerns about service provision and utility management. Calls for an investigation have been made, especially as customers have seen significant increases in their water bills this year. The extended disruption affects all residents, particularly those with mobility issues who find it challenging to collect bottled water distributed by the company.