Home / Disasters and Accidents / Sewage Flood: Couple Sues Water Company for £39,000
Sewage Flood: Couple Sues Water Company for £39,000
21 Oct
Summary
- Couple seeks £39,000 compensation for cellar flooding from sewage pipe.
- Delayed repairs by Yorkshire Water allegedly caused permanent damage.
- Homeowners experienced distress, including neighbours avoiding toilets.
Steven and Tracy Ashmore of Chapeltown, Sheffield, have initiated legal action against Yorkshire Water, seeking £39,000 in compensation. The couple claims a leaking sewage pipe caused permanent damage to their cellar after it flooded with an inch of water in June.
Although Yorkshire Water eventually repaired the pipe, the Ashmores allege that engineers' delays left the cellar in a poor condition. They described the distressing situation of being unable to use household amenities due to the sewage backing up into their cellar.
Steven Ashmore reported that the repair work itself was subpar, with the refilled hole being improperly compacted and containing debris. This led to continued water ingress during rainfall, even after the pipe was fixed.
The prolonged issue significantly impacted the couple's lives, causing anxiety and ruining their holiday plans. They expressed concern about long-term rising dampness and stated their home feels worthless due to the persistent problems.
Yorkshire Water acknowledged the distressing experience and confirmed their staff revisited the property multiple times to rework the initial repair. However, they declined further comment due to the ongoing court claims process.
