Home / Crime and Justice / Uber Driver Strands Tourist Mid-Ride Over Toll Dispute
Uber Driver Strands Tourist Mid-Ride Over Toll Dispute
7 Oct
Summary
- An American tourist was allegedly abandoned by an Uber driver during a ride.
- The dispute reportedly arose over an additional toll charge disagreement.
- The woman felt unsafe after being forced to exit the vehicle in traffic.
An American visitor to Bengaluru has reported a distressing experience with an Uber driver, alleging she was asked to exit the vehicle mid-journey following a disagreement over toll fees. The woman recounted that the issue began on her return trip when the driver demanded additional payment for the toll, despite her asserting it was already included in the fare.
She claimed the driver stopped the car at a busy three-way intersection and instructed her to get out, which she initially refused due to the traffic. The driver then allegedly pulled over to the side, compelling her to leave the vehicle. She felt unsafe waiting for a new ride in the area. The second Uber driver completed the journey without issue, and Uber later confirmed the toll was indeed included in the original fare.
The passenger has urged Uber and the police to investigate the incident, highlighting the safety concerns associated with such practices. Authorities have acknowledged her report and forwarded the case to the relevant department for further action. Uber has stated they have taken steps to reduce the chances of her being matched with the same driver again.
