What is ATM jackpotting?

ATM jackpotting is a cybercrime where thieves use malware to remotely control ATMs and make them dispense cash without authorization.

How does ATM jackpotting malware work?

Malware infects the ATM's software, allowing criminals to bypass bank authorization and command the machine to dispense cash.

Do ATM jackpotting attacks affect customer accounts?

No, the FBI reports that this malware attacks the ATM itself and not customer accounts or bank card information.

Home / Crime and Justice / ATM Jackpotting Surge: FBI Warns of Remote Cash Heists

ATM Jackpotting Surge: FBI Warns of Remote Cash Heists

28 Feb

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Summary

Cybercriminals use malware to remotely dispense cash from ATMs.
Over 1,900 jackpotting incidents reported since 2020.
Malware attacks the ATM software, not customer accounts.

The FBI is alerting financial institutions to a concerning rise in "ATM jackpotting," a cybercrime enabling remote cash dispensing from automated teller machines. Thieves employ malware, such as the Ploutus family, to infect ATM software, overriding normal authorization processes.

This sophisticated attack allows criminals to control the machines directly, causing them to dispense cash without using a bank card or accessing customer accounts. Since 2020, more than 1,900 jackpotting incidents have been reported, resulting in substantial financial losses.

Installing this malware can involve methods like manipulating the ATM's hard drive or using external devices. Banks can detect compromised machines by looking for unexpected executable files, specific log entries, or alerts regarding physical tampering with ATM doors or hard drives.

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