How did Samuel Taylor catch the DPD driver stealing his iPhone?

Samuel Taylor caught the DPD driver stealing his iPhone by using his home security footage, which clearly showed the driver pretending to deliver the parcel but returning to his van with it.

What happened to the DPD driver after being caught?

After being exposed through social media and police reporting, the DPD driver was removed from the business by the company.

Was Samuel Taylor refunded for the stolen iPhone?

Yes, the seller, Giffgaff, has refunded Samuel Taylor's initial deposit while they investigated the non-compliant proof of delivery.

Home / Crime and Justice / Customer Foils DPD Driver's Theft Plot

Customer Foils DPD Driver's Theft Plot

24 Jan

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Summary

DPD driver staged an iPhone delivery and pocketed the £1,264 device.
Customer used home security footage to expose the driver's deceitful actions.
DPD confirmed the driver was fired after the incident was shared online.

A brazen delivery driver for DPD has been dismissed after allegedly pocketing a £1,264 iPhone instead of delivering it. The incident occurred when customer Samuel Taylor, an apprentice mechanic, was out at work. He received confirmation of delivery, including a photo, but found no package at his Rochdale home.

Upon reviewing his home security footage, Taylor observed the DPD driver handling the parcel, then returning to his van with it. Despite Taylor's complaint to DPD, they initially claimed the item was delivered and directed him to the seller. Taylor then escalated the matter to the police and shared the video evidence on social media.

DPD has since confirmed the driver's removal from the business, stating they have a zero-tolerance policy for such actions and have apologized to Taylor. The seller, Giffgaff, has also refunded Taylor's initial deposit while investigating the proof of delivery, which was found non-compliant.