Carer Feeds Elderly Woman Dog Food by Mistake

An investigation has revealed a shocking incident where a home carer mistakenly fed an elderly woman microwaved dog food. The carer logged the meal, taken from the client's freezer, as a "lamb dinner." A second carer later identified the packaging, which was labelled "for adult dogs and puppies."

This occurred in June 2024, shortly before the woman died of old age. The Local Government and Social Care Ombudsman's report detailed "abysmal failures" in care over three months. These included staff logging visits that never occurred and leaving the woman in wet conditions or darkness overnight.

Following complaints from the woman's family in April 2024, the council initiated a safeguarding inquiry. The Do Not Attempt Resuscitation document was also found improperly stored. Portsmouth City Council has confirmed it no longer commissions services from Radis Community Care, and both organizations have issued apologies.