Home / Business and Economy / RBI Unveils Initiatives to Enhance Financial Inclusion Nationwide
RBI Unveils Initiatives to Enhance Financial Inclusion Nationwide
6 Aug
Summary
- RBI to conduct doorstep camps for KYC, micro-insurance, and grievance redressal
- Standardized procedures for settling claims of deceased bank customers
- Expansion of RBI's Retail Direct platform for easier access to government securities

In a significant push to enhance financial inclusion across India, the Reserve Bank of India (RBI) has unveiled a range of initiatives aimed at improving access and services for rural and retail customers.
As the Jan Dhan Yojana scheme marks its 10th anniversary, the RBI is organizing doorstep service camps in villages from July 1 to September 30. These panchayat-level camps will help re-KYC existing accounts, onboard new customers, and facilitate access to micro-insurance, pension schemes, and grievance redressal. RBI Governor Sanjay Malhotra emphasized the importance of making these processes convenient and accessible for all.
Additionally, the RBI is standardizing procedures for settling claims related to bank accounts, locker contents, and items held in safe custody of deceased customers. This move is expected to simplify and expedite the claims process, providing relief to grieving families.
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Another consumer-friendly development is the expansion of the RBI's Retail Direct platform, which will now allow retail investors to invest in treasury bills through systematic investment plans (SIPs). This brings greater flexibility and accessibility to government securities, traditionally seen as a low-risk investment option.