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Zomato CEO: Record 7.5M Orders on New Year's Eve
1 Jan
Summary
- Zomato and Blinkit processed an all-time high of 7.5 million orders on New Year's Eve.
- Delivery partners worked without additional incentives beyond standard holiday bonuses.
- CEO Deepinder Goyal countered strike narratives, highlighting gig economy's job creation.
On New Year's Eve, Zomato and Blinkit reported an unprecedented 7.5 million orders, marking an all-time high for deliveries. CEO Deepinder Goyal announced this achievement, stating that the platforms operated smoothly despite calls for strikes. He emphasized that this record was reached without any special incentives for delivery partners, beyond the typical higher bonuses usually provided for the holiday.
Goyal credited the success to the dedication of over 4.5 lakh delivery partners and the support of local law enforcement, which helped manage a small number of disruptive individuals. He also defended the gig economy, characterizing it as a vital engine for job creation in India and dismissed certain narratives as potentially misleading, stemming from vested interests.
Conversely, the Gig & Platform Service Workers Union claimed that over 100,000 workers participated in a nationwide strike. The union is advocating for better pay, including ₹20 per km, guaranteed eight-hour workdays, health insurance, and full employee rights, protesting their current 'partner' status and app-based working conditions.
