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Workday Doubles India Workforce Amid AI Investment Surge
19 May
Summary
- Workday plans to maintain its rapid hiring pace in India.
- The company is increasing investments in AI for operations and products.
- Workday's Indian headcount has more than doubled in 14 months.
Workday is set to continue its significant workforce expansion in India, a move driven by increased investments in artificial intelligence and the opening of new offices. The company has more than doubled its headcount in India over the past 12 to 14 months, reaching approximately 1,300 employees.
India has become a preferred location for global capability centers due to its skilled workforce, competitive operating costs, and increasing capacity for high-value tasks in technology and finance. Workday, which currently serves over 1,800 customers in India, plans to expand its presence to Delhi and Bengaluru, in addition to its existing offices in Mumbai.
The company is channeling further investment into AI across its operations and customer products. Customers are increasingly utilizing Workday's AI agents to automate repetitive tasks in areas like payroll and hiring, with one global retailer reportedly reducing hiring times by 70%. This initiative comes as multinational firms in India intensify hiring for generative AI and automation roles, despite broader market concerns about AI's impact on traditional business models.