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Gen Z Fuels Retail Comeback: Shoppers Flock to Physical Stores
26 Apr
Summary
- Gen Z and millennials are driving a resurgence in physical retail.
- Experiential retail concepts are attracting younger shoppers.
- UK shopping centres see significant footfall increases since 2021.

Physical retail in the UK is experiencing a notable resurgence, largely driven by Gen Z and millennial shoppers. Brands like Edikted, a US fast-fashion label, are drawing considerable crowds to their physical stores, which are designed with social media appeal in mind. This trend indicates a return to brick-and-mortar shopping following the pandemic, with consumers seeking social interaction and the ability to physically engage with products.
Shopping centres across the UK have reported substantial increases in footfall, with average numbers up 55 per cent since 2021. While still slightly below pre-pandemic levels, this growth signifies a renewed interest in high-street retail. Retailers are enhancing in-store experiences, offering personalization and unique events to attract shoppers. This strategy aims to create engaging environments that not only drive sales but also boost online presence.
Prime retail locations, particularly in London, are witnessing rising rents and decreasing vacancy rates. This indicates a strong demand for well-located, high-quality retail assets. While some areas continue to struggle, the overall trend points towards a successful adaptation of physical retail to meet the evolving preferences of younger consumers, emphasizing experience and self-expression.