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Beyond Rides: Uber's Big Super App Ambitions
10 May
Summary
- Uber integrated hotel bookings with Expedia's properties.
- Uber One members receive discounts and credits on hotels.
- Competitors like Airbnb and X are also pursuing super app strategies.

Uber is aggressively pursuing its super app vision, recently enabling users in the U.S. to book hotels within the Uber app via a partnership with Expedia Group. This feature offers access to over 700,000 properties, with Uber One members receiving exclusive discounts and credits. Future integrations planned include vacation rentals and restaurant reservations.
The company's strategy hinges on membership, with each new service providing a stronger incentive for users to subscribe to Uber One. This approach aims to create a seamless flow of services, from rides to accommodation and dining, for its 199 million monthly active users.
Uber faces increasing competition in the super app space. Airbnb is expanding into transportation services, while Elon Musk's X is nearing the launch of its own financial services platform. The success of these ventures in the U.S. market remains to be seen, as consumers already have established apps for various needs.
Uber's existing user base and payment information present a significant advantage. The strong performance of Uber Eats, with delivery revenue growing 34% year-over-year to $5.07 billion in the first quarter, bolsters the argument for consolidation within the app. Despite a year-over-year stock dip, 50 million Uber One subscribers currently account for half of the company's total bookings.