Thanksgiving Travel Chaos Looms: Record Flights Amidst Shortages

This Thanksgiving is predicted to be the busiest on record, with an estimated 31 million people taking to the skies between November 21 and December 1. Major US carriers are increasing flight capacity to meet soaring demand, expecting millions of customers to travel. However, this surge in passengers strains an air traffic control system already grappling with a significant shortage of controllers and aging technology.

While airlines are adding more flights and seats, the increased volume raises the possibility of delays and cancellations. A key factor exacerbating these issues is the continued understaffing in air traffic control facilities, which has previously led to widespread disruptions. Additionally, potential winter weather systems across the country pose another significant threat to smooth holiday travel, with thunderstorms already causing delays in some areas.

Passengers facing disruptions should be aware of their rights. Airlines are legally obligated to provide cash refunds for canceled flights if travelers opt not to rebook. However, compensation for delays is less guaranteed, with a recent policy change removing mandatory airline compensation for significant delays. Travelers are advised to check airline customer service policies for accommodation during controllable disruptions and consider travel credit cards or separate trip insurance for added protection.