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Target Shoppers Face AI Purchase Liability
31 Mar
Summary
- Customers will be responsible for purchases made by AI shopping agents.
- Target's updated terms cover AI integration with Google Gemini.
- Retailer aims to boost sales through tech advancements.

Target is updating its terms and conditions to hold shoppers accountable for purchases made by AI shopping agents, a change linked to its upcoming integration with Google Gemini. Customers will be responsible for all transactions authorized by these AI agents, regardless of errors. This policy update reflects the growing role of artificial intelligence in retail and how shopping experiences are evolving.
The integration with Google Gemini aims to allow AI to suggest products and even complete purchases on behalf of shoppers. While AI agents cannot currently make purchases without user approval, this policy change prepares for that future. Target's strategy includes technology as a key element in its plan to improve sales, which saw a 1.7% decline in its 2025 fiscal year.