Home / Business and Economy / Swiggy Instamart Under Fire: 9 Notices Issued Over Food Safety
Swiggy Instamart Under Fire: 9 Notices Issued Over Food Safety
13 Jul
Summary
- FSSAI issued nine notices to Swiggy Instamart for alleged food safety violations.
- Consumer complaints cited expired, spoiled, and unsafe food products supplied.
- Swiggy shares dropped over 2% following the FSSAI's action.
Swiggy Instamart has received nine notices from the Food Safety and Standards Authority of India (FSSAI) regarding consumer complaints about food safety violations. The notices, issued on Saturday, cite allegations of expired, spoiled, rotten, or otherwise unsafe food products being supplied through the quick commerce platform.
These complaints include specific instances of products like 'NOICE Eggs,' 'Healthify 100% Whey Protein,' and 'Akshayakalpa Organic Egg' being allegedly sold past their expiry dates or in a spoiled condition. An infant food formulation was also reported to be severely deteriorated and unsafe.
FSSAI is demanding a detailed explanation, compliance report, and documentary evidence from Swiggy Instamart. The regulator has also stressed the company's previous instructions regarding product licensing and the need for robust quality assurance systems.
Failure to provide a satisfactory response or corrective action, beyond mere refunds, could lead to legal proceedings against Swiggy Instamart. The news has impacted Swiggy's stock, which fell over 2% on Monday.
