Home / Business and Economy / StubHub Fined $10M for Hidden Ticket Fees
StubHub Fined $10M for Hidden Ticket Fees
10 Apr
Summary
- StubHub agreed to a $10 million settlement with the FTC.
- The company failed to clearly disclose total ticket prices upfront.
- FTC's 'Fees Rule' mandates total price transparency for live events.
StubHub Holdings has agreed to a $10 million settlement with the U.S. Federal Trade Commission (FTC) to resolve charges that it failed to disclose the complete cost of live event tickets.
The FTC alleged that StubHub advertised ticket prices without clearly showing all mandatory fees upfront. The agency began enforcing its 'Fees Rule' last May, requiring businesses to be transparent about the total ticket price.
Following the FTC's warning letter, StubHub is now providing monetary relief to eligible consumers. A company spokesperson stated that while they disagree with the FTC's view, the settlement addresses concerns about a limited number of transactions in May 2025 where fees may not have been fully disclosed.
The settlement mandates that StubHub must prominently display the total price on its platform. This action aligns with the FTC's increased enforcement efforts aimed at ensuring price transparency throughout the ticket-purchasing process, including the secondary market.
