Festive Travel Boosted: Volunteers Aid Passengers

The Northeast Frontier Railway (NFR) has significantly bolstered passenger assistance at Kamakhya Railway Station to manage the increased travel during Diwali and Chhath Puja. Volunteers from the NFR Bharat Scouts and Guides have joined Railway Protection Force (RPF) and commercial staff on platforms. Their efforts focus on crowd management, ensuring safe boarding and alighting, and organizing queues.

These volunteers are also providing essential services like distributing free drinking water to travelers. This initiative is coordinated under the guidance of the State Chief Commissioner of NFR Bharat Scouts and Guides. NFR has implemented comprehensive measures, including festival special trains and additional coaches, to accommodate passengers traveling to their hometowns and pilgrimage sites.

Passenger safety and efficient crowd control are paramount at major stations and those served by special trains. NFR is enhancing passenger waiting areas with weatherproof shelters. Improved ticketing facilities, including additional counters and automatic ticket vending machines, are available. Public address systems provide timely updates on train information, while cleanliness and sanitation are maintained. Control rooms operate around the clock to support station staff during this peak travel period. As Chhath Puja approaches, traditional devotional songs will also be played at stations.