Home / Business and Economy / Oracle Unveils AI Agents to Boost Customer Experience
Oracle Unveils AI Agents to Boost Customer Experience
6 Oct
Summary
- Oracle introduces new AI agents for cloud apps
- Agents designed to automate operations and find new revenue
- Available at no extra cost to existing customers
On October 7th, 2025, enterprise software giant Oracle announced the introduction of new role-based artificial intelligence agents to help automate operations for its customer experience clients. These AI agents have been embedded within Oracle's Fusion Cloud Applications and are designed to assist marketing, sales, and service leaders in improving efficiency and identifying new revenue opportunities.
The AI agents, which run on Oracle Cloud Infrastructure (OCI), have been made available at no extra cost to existing Oracle customers. This move is part of a broader positive trend for AI-related companies in the market, as organizations seek to scale personalized customer engagement while boosting performance and productivity through automation.
Oracle's shares closed the day at $291.63, up 1.9% from the previous close. While the company's stock has been volatile, with 21 moves greater than 5% over the last year, this latest announcement is seen by the market as meaningful but not a fundamental change to the business.
