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OnCost Transforms Operations with Next-Gen AI Retail Tech
16 Apr
Summary
- OnCost, Kuwait's leading FMCG retailer, adopted Intellect's AI platform.
- The retailer shifted from legacy systems to a modern cloud-native architecture.
- This digital transformation aims to enhance customer experience and operational resilience.

Kuwait's prominent FMCG retailer, OnCost, has completed a significant digital transformation of its operations. The company has implemented Intellect Design Arena's advanced AI-First in-store retail platform, eMACH.ai Retail 6DX, across all its branches. This strategic deployment signifies a move towards next-generation, experience-driven in-store retail.
OnCost has transitioned from outdated legacy systems to a modern, cloud-native architecture. This microservices-led foundation is designed to be agile, allowing the retailer to adapt and evolve based on customer interactions. The transformation is expected to improve resilience and relevance within the dynamic Middle Eastern retail sector.