What is the role of subway conductors in New York City?

Subway conductors in New York City are responsible for ensuring passengers get on and off the train safely, and assisting during emergencies, in addition to the train operator's role of moving the train.

How many train lines around the world use two-person crews?

According to a study, only about 6% of train lines around the world use two-person crews, which includes an engineer and a conductor.

What are New Yorkers' views on the two-person subway crew policy?

Many New York subway riders feel safer with the two-person crew, especially when traveling late at night or alone, as the conductor provides an additional level of security and assistance.

Home / Business and Economy / Hochul to Decide Fate of Two-Person Subway Crews in NYC

Hochul to Decide Fate of Two-Person Subway Crews in NYC

15 Nov

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Summary

Subway conductors ensure passenger safety, assist in emergencies
Study finds only 6% of global train lines use two-person crews
Riders feel safer with two-person crews, especially at night

Hochul to Decide Fate of Two-Person Subway Crews in NYC

On November 15, 2025, New York Governor Kathy Hochul faces a critical decision regarding the future of the state's subway system. For over a century, most New York City subway trains have operated with a two-person crew, consisting of an engineer and a conductor. However, this long-standing practice is now being challenged, with advocates and critics debating the merits of maintaining the two-person model.

Subway conductors, such as Lashawn Murray, who has held the position for 19 years, argue that their role is vital for ensuring passenger safety and assisting during emergencies. They serve as a "second set of eyes" for the train operator, who is focused on the track ahead. Riders, too, express a preference for the added security of having a conductor on board, especially during late-night or solo journeys.