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Hochul to Decide Fate of Two-Person Subway Crews in NYC
15 Nov
Summary
- Subway conductors ensure passenger safety, assist in emergencies
- Study finds only 6% of global train lines use two-person crews
- Riders feel safer with two-person crews, especially at night

On November 15, 2025, New York Governor Kathy Hochul faces a critical decision regarding the future of the state's subway system. For over a century, most New York City subway trains have operated with a two-person crew, consisting of an engineer and a conductor. However, this long-standing practice is now being challenged, with advocates and critics debating the merits of maintaining the two-person model.
Subway conductors, such as Lashawn Murray, who has held the position for 19 years, argue that their role is vital for ensuring passenger safety and assisting during emergencies. They serve as a "second set of eyes" for the train operator, who is focused on the track ahead. Riders, too, express a preference for the added security of having a conductor on board, especially during late-night or solo journeys.
Yet, a study conducted by an NYU think tank found that only about 6% of train lines around the world use two-person crews, and that the practice does not necessarily improve service. Critics claim the two-person system is expensive and outdated, potentially undermining the significant investments made in improved signaling and operations.
As Hochul reviews the legislation, she must weigh the safety concerns of riders and transit workers against the potential cost savings of transitioning to a single-person crew model. The decision holds significant implications for the millions of New Yorkers who rely on the subway system daily, and Hochul's choice may also impact her re-election campaign, as she seeks the support of the influential transit workers' union.




