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NatWest Sparks Office vs. Remote Work Feud
20 Oct
Summary
- NatWest demands staff return to office two days weekly.
- Union criticizes the move, citing employee costs.
- Policy change contradicts 2025 pay deal terms.
As of October 20, 2026, British bank NatWest has implemented a new policy requiring employees to work from the office a minimum of two days each week. This decision has drawn sharp criticism from the Unite union, which has voiced significant concerns regarding the financial burden on employees and potential disruptions to their family responsibilities.
This mandate reflects a broader trend where companies are pushing for increased office attendance, contrasting with employee preferences for flexible working. Unite argues that NatWest's new policy potentially violates the terms of the bank's 2025 pay deal, which included provisions for consultation on changes to office attendance.
Unite National Officer for Finance, Caren Evans, stated that for many, homeworking is essential for balancing work with caregiving duties or managing health conditions, and that these arrangements have been successful. NatWest Group has acknowledged the value of in-person collaboration, stating they will support staff through the transition.