Home / Business and Economy / National Lottery App Still Down: Players Face Issues
National Lottery App Still Down: Players Face Issues
26 Jan
Summary
- National Lottery app and website experienced extended outages.
- Hundreds of users reported persistent problems on Monday.
- Upgrades aim to simplify results checking, game playing, and prize claiming.
The National Lottery's digital services, including its app and website, have continued to experience significant disruptions as of Monday morning. Hundreds of users reported being unable to access results or enter draws, following a planned outage that began Saturday night and concluded Sunday. Reports on an outage tracking site surged on Monday, with the majority of issues stemming from the app.
Operator Allwyn had announced digital upgrades aimed at simplifying the player experience. These changes include new payment screens and an easier process for checking results and claiming prizes. While app users with auto-updates will receive the new version automatically, others may need to manually update.
Despite the ongoing technical difficulties, lottery draws, including Lotto and Thunderball, proceeded as scheduled. Players could still access results and prize breakdowns via YouTube and the lottery's retail outlets. These upgrades are part of a broader transformation strategy to enhance player focus and support for Good Causes.
