What is the main issue with the RailOne app in Mumbai?

The RailOne app has a flaw where its geo-fencing feature fails, allowing passengers to book tickets on moving trains, leading to increased ticketless travel.

How does the RailOne app flaw affect Mumbai's trains?

The flaw exacerbates overcrowding and causes train delays, particularly impacting the punctuality of AC local trains on the Main and Harbour lines.

What are other reasons for train delays in Mumbai?

Other factors contributing to delays include signal failures, trespassing, track maintenance, speed restrictions, and infrastructure limitations.

Home / Business and Economy / Mumbai Rail App Flaw Sparks Chaos

Mumbai Rail App Flaw Sparks Chaos

12 Apr

•

Summary

RailOne app glitch allows booking tickets on moving trains.
Flaw worsens overcrowding and delays on Mumbai's suburban rail.
AC local trains severely impacted by ticketless travel.

A significant flaw discovered in the recently launched RailOne ticketing app has created major concerns for Mumbai's railway network. The app's geo-fencing feature, intended to restrict ticket bookings to station premises, has failed, allowing passengers to purchase tickets on moving trains since early March. This loophole is severely impacting Mumbai's suburban rail, a system already strained by persistent overcrowding and frequent delays.

Commuter representatives have highlighted that the misuse of the app, particularly on AC local trains, contributes significantly to operational disruptions. This ticketless travel leads to further overcrowding, poor punctuality of AC services, and average delays of 10 to 15 minutes daily. The Main and Harbour lines are reported to be the most affected sections.