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Sonder's Bankruptcy Leaves Marriott Guests Stranded Worldwide
12 Nov
Summary
- Marriott's partnership with Sonder ended abruptly due to Sonder's bankruptcy
- Guests forced to vacate rooms and retrieve belongings from hallways
- Sonder's integration with Marriott's booking system led to revenue decline
As of November 12, 2025, Marriott's partnership with Sonder has come to an abrupt end due to Sonder's bankruptcy. This unexpected development has left hotel guests from Boston to Dubai stranded mid-stay, forced to vacate their rooms and retrieve their belongings from plastic bags in the hallways.
The collapse of the Marriott-Sonder alliance appears to have been triggered by a decline in revenue, which Sonder has attributed to its integration with Marriott's booking system. This integration, intended to streamline the guest experience, has reportedly backfired, leading Sonder to file for liquidation.
The fallout from this situation has been widespread, with Marriott guests across the globe facing disruption to their travel plans. The company is now working to assist affected customers and mitigate the impact of Sonder's sudden bankruptcy. However, the damage has already been done, leaving many travelers in a state of uncertainty and inconvenience.
