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Dozens Stranded as Lincolnshire Coach Company's License Revoked
28 Nov
Summary
- Hough's of Lincolnshire lost its operator's license on November 28.
- Customers report being left stranded and out of pocket for Christmas trips.
- Vehicle and maintenance issues led to the license revocation.
Hough's of Lincolnshire, a family-run coach company established in 2006, had its operator's license revoked on Friday, November 28. This decision, following a Public Inquiry, has reportedly left numerous tourists stranded and facing financial losses during the Christmas season. The company, once recognized with a British Coach Tourism Award, was cited for significant vehicle maintenance failures, including issues with brake performance testing and emissions.
Concerns also include allegations of non-payment to hotels. Customers have voiced their distress on social media, detailing instances of coaches not arriving for planned trips, such as to Chatsworth House and the Thursford show, and struggling to recover funds paid for cancelled holidays. Some passengers were left waiting in adverse conditions for coaches that never materialized.
Despite an automated message on the company's phone line suggesting operations are running as scheduled, customer accounts indicate a complete cessation of services. The company has not yet issued a formal statement, and investigations into customer fraud claims are ongoing.
