Why are Ladki Bahin scheme beneficiaries unable to correct their e-KYC applications?

Beneficiaries are unable to correct their e-KYC applications because the portal closed for updates on December 31, and the newly announced helpline has been ineffective in addressing their concerns.

How did a double-negative question impact the Ladki Bahin scheme?

A double-negative question in the Marathi e-KYC form incorrectly classified over 24 lakh beneficiaries as belonging to government employee families, leading to the suspension of their monthly financial assistance.

What steps are being taken to correct e-KYC errors for the Ladki Bahin Yojana?

Nearly one lakh anganwadi workers have been deployed across Maharashtra to physically verify affected beneficiaries and correct their records following the e-KYC errors.

Home / Business and Economy / e-KYC Chaos: Helpline Fails Beneficiaries Seeking Aid

e-KYC Chaos: Helpline Fails Beneficiaries Seeking Aid

25 Jan

•

Summary

Helpline ineffective; beneficiaries want portal reopened for corrections.
Double negative in Marathi form misclassified 24 lakh women.
Anganwadi workers tasked with physical verification of affected applicants.

e-KYC Chaos: Helpline Fails Beneficiaries Seeking Aid

A helpline established by the state government to address e-KYC issues for the Ladki Bahin scheme has been met with widespread dissatisfaction. Beneficiaries in Pune and other areas report the helpline, number 181, is either not operational or fails to provide effective solutions. Their primary demand remains the reopening of the e-KYC portal to allow corrections in submitted applications.

The core problem stems from a poorly phrased question in the Marathi e-KYC form. The double-negative query, "Tumchya gharatle koni sarkari nokrit nahi na?", confused respondents into incorrectly marking themselves as belonging to government employee families. This error affected approximately 24 lakh beneficiaries, leading to the suspension of their monthly Rs 1,500 financial assistance.