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Indian Railways: E-tickets now over 87% of bookings
5 Dec
Summary
- E-ticketing accounts for over 87% of all reserved tickets.
- IRCTC uses advanced anti-BOT tech for secure bookings.
- Continuous upgrades enhance Indian Railways' booking system.
Indian Railways has embraced digital transformation, with online ticketing now dominating reservations. E-ticketing now accounts for over 87% of all reserved tickets booked nationwide, marking a significant shift from traditional booking methods. This digital advancement streamlines the passenger experience and improves accessibility.
The Ministry of Railways is actively enhancing the IRCTC platform's security and efficiency. Advanced technologies, including cutting-edge anti-BOT measures and API-based systems, are employed to safeguard the booking process for genuine users. Regular third-party audits of the technology infrastructure are conducted to identify areas for improvement and ensure a seamless experience.
Ongoing efforts focus on capacity enhancement and technological upgrades to meet the growing demand for online bookings. Despite the successes, the ministry monitors user feedback regarding transaction issues and delayed refunds, working towards quick resolutions. This commitment ensures a reliable and user-friendly e-ticketing system for millions of passengers.
