Home / Business and Economy / IndiGo's coffee rule sparks passenger debate
IndiGo's coffee rule sparks passenger debate
28 May
Summary
- A passenger questioned mandatory snack pairing with coffee.
- IndiGo stated beverages are now bundled with snacks.
- The policy change has drawn mixed reactions online.
A recent flight experience has sparked debate regarding IndiGo's onboard service policy after a passenger was reportedly unable to order only coffee. The passenger shared her surprise when informed that a snack must accompany her beverage order. She recounted this unusual interaction, questioning if a new rule mandated pairing drinks with snacks.
IndiGo has since clarified that its onboard services have been recently updated. Beverages are now offered as part of a combo, bundled with snack purchases, rather than being available for individual ordering in specific service categories. This change in offering has led to varied responses on social media, with some passengers sharing similar experiences.
