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IndiGo Flights Delayed: Four of Five Grounded!
4 Dec
Summary
- IndiGo's on-time performance plummeted to 19.7% by December 3.
- Massive 1,232 flight cancellations occurred in the previous month.
- Staff shortages and technical issues caused the widespread disruptions.
In a startling turn of events, IndiGo's operational reliability has severely degraded. By December 3, the airline's on-time performance had plummeted to a mere 19.7%, indicating widespread flight delays. This sharp decline contrasts sharply with its previous performance, where it consistently maintained an on-time rate of 80-90% for most of the year.
The disruption is not industry-wide, as other major carriers maintained significantly better punctuality on the same day. IndiGo's issues stem from an internal operational breakdown, including a massive spike in cancellations to 1,232 flights in November, a significant deviation from its historically low cancellation rates.
Factors contributing to this crisis include staff shortages, technical malfunctions, and internal scheduling pressures. Passengers faced chaotic situations at key airports like Delhi, Mumbai, Bengaluru, and Kolkata, prompting an urgent meeting called by the Directorate General of Civil Aviation.
