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India's OTA Wars: The Battle for Second Place Heats Up
16 Dec
Summary
- Ixigo and Cleartrip fiercely compete for the second spot behind MakeMyTrip.
- Online travel penetration in India is only 42.7%, indicating vast growth potential.
- Both companies are investing heavily in AI to enhance user experience.
The Indian online travel agency (OTA) market is experiencing intense competition, primarily between Ixigo and Cleartrip, as they battle for the second position, with MakeMyTrip holding a commanding lead.
Despite the industry's perceived maturity, online travel penetration is only 42.7%, highlighting significant growth opportunities. Companies are focusing on capturing this expanding market, with Ixigo and Cleartrip differentiating through user engagement and technology.
Both Ixigo and Cleartrip are integrating artificial intelligence to transform user experiences. They aim to become orchestrators of the entire travel journey, not just intermediaries, by offering personalized, frictionless services and expanding into new categories.
