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India's Gig Workers: Speed Kills on the Road
28 Jan
Summary
- Delivery riders face deadly pressure to meet tight deadlines.
- Government intervened, asking platforms to stop 10-minute delivery promises.
- Riders work without social security or minimum wages.
- Accidents leading to death are often not reported as workplace fatalities.

India's booming quick commerce sector, fueled by a demand for instant gratification, has placed delivery riders in a perilous race against time. Despite a government directive in early January 2026 to halt '10-minute delivery' promises, riders continue to face immense pressure to deliver at breakneck speeds. This relentless competition, driven by algorithmic payouts and star ratings, has led to a tragic increase in road accidents, often resulting in rider fatalities that go unreported as workplace deaths.
The quick commerce model, which expanded rapidly after the pandemic, relies on a vast network of gig workers. While the sector generated $7 billion in gross orders in the last financial year, experts highlight the stark reality for riders: long hours, exposure to extreme weather and toxic air, and a lack of social security or minimum wages. The government's intervention, while a welcome step, is seen by many as largely superficial, with delivery times still often under 10 minutes in practice.
Workers and labor rights advocates are pushing for more substantial changes, including algorithmic transparency, an end to arbitrary ID deactivations, and the right to organize. The introduction of new labor laws recognizing gig workers and proposing social security benefits is still in its nascent stages. For now, collective action remains the primary recourse for riders seeking dignity and safety in a system that prioritizes speed over their well-being, a situation illustrated by past incidents of riders returning to work soon after injuries due to incentive loss.




